Red Hat Enhances Software as a Service Capabilities to Broaden Overall System Management Infrastructure

14 Jun 2007 [09:43h]     Bookmark and Share

Red Hat announces updated Red Hat Command Center service and outlines its portfolio of system management capabilities for on-premises and software as a service deployments

Red Hat (NYSE: RHT), the world’s leading provider of open source solutions, today announced the immediate availability of an updated Red Hat Command Center service. The enhanced Red Hat Command Center service makes comprehensive enterprise-class monitoring technology accessible to a broad audience of Red Hat customers for a fraction of the cost of comparable on-premises products. This release extends Red Hat’s broader portfolio of systems management capabilities offered under both on-premises and software as a service (SaaS) delivery models, offering maximum choice and value for a wide range of customer-use scenarios.

Red Hat Command Center delivers affordable, easy-to-use monitoring for a wide range of IT infrastructure components spanning from servers and network devices to business applications and web sites. Customers can monitor not only their Red Hat Enterprise Linux and JBoss instances, but also web servers (Apache, Tomcat), databases (Oracle, MySQL) and network services (DNS, FTP, SNMP), all for one compelling low price. With the introduction of this update, Command Center also now provides unlimited basic up/down monitoring for all systems in a customer’s network, with one paid Command Center subscription.

We have been using Red Hat Command Center since 2003, said Chad Decatur, Sr. Manager of Infrastructure, ITresources in Buena Park, CA. It provides us with highly effective and reliable monitoring of our Linux, UNIX and Microsoft Windows servers as well as a broad range of network devices. With Command Center, our Network Operations Center Analysts can see the overall health of the Wide Area Network and server infrastructure at a glance. It’s an intuitive product to administer and provides highly visible and flexible alerts of resource shortages. As a managed services provider to many large corporations, we have found the embedded reporting tools within Command Center to be ideal for the production of service level measurement and compliance.

Red Hat Command Center complements Red Hat’s other SaaS management services, delivered using Red Hat Network Hosted and its larger on-premises system management infrastructures – Red Hat Network Satellite and JBoss Operations Network. Red Hat has offered customers a comprehensive and growing range of on-premises and SaaS systems management solutions since the introduction of Red Hat Network in 2000.

SaaS solutions

The primary system management SaaS solution is Red Hat Network Hosted, providing software updates, management and provisioning capabilities without the need for additional customer-deployed infrastructure. Customers can keep machines current with the latest security fixes and patches for Red Hat Enterprise Linux, Directory Server, Application Stack and now any ISV application delivered through Red Hat Exchange. Red Hat Network Hosted is included with every Red Hat Enterprise Linux subscription. Red Hat Command Center extends these capabilities to include extensive online monitoring, alerting and escalation capabilities. Recognizing that monitoring needs to encompass all elements of a solution, Red Hat Command Center is capable of monitoring a wide range of operating systems, middleware environments and network and hardware devices.

On-Premises solutions

The primary system management on-premises solutions are Red Hat Network Satellite and JBoss Operations Network. These are designed for larger environments and provide the highest levels of functionality and scalability. Red Hat Network Satellite provides software updates, configuration management, bare-metal provisioning, system monitoring and virtualization management for Red Hat Enterprise Linux. It is ideal for larger configurations, scaling from a few dozen to thousands of servers. JBoss Operations Network provides a cross-operating systems management platform for the JBoss Application Platform. Deployed in a server-agent architecture it provides inventory, administration, configuration, deployment and advanced monitoring for components which comprise middleware applications.

With the introduction of this updated Command Center offering, Red Hat further extends its portfolio of systems management capabilities offered in the software as a service model, said Donald Fischer, Vice President of Online Services at Red Hat. Red Hat’s comprehensive suite of systems management offerings, including both on-premises and SaaS deployment models, offers customers the ability to choose the solution that meets their particular needs and budget at any given time.

Red Hat Command Center is available in North America today, with worldwide availability expected later this year. For more information, please visit:

About Red Hat, Inc.

Red Hat, the world’s leading open source solutions provider, is headquartered in Raleigh, NC with over 50 satellite offices spanning the globe. CIOs have ranked Red Hat first for value in Enterprise Software for three consecutive years in the CIO Insight Magazine Vendor Value study. Red Hat provides high-quality, low-cost technology with its operating system platform, Red Hat Enterprise Linux, together with applications, management and Services Oriented Architecture (SOA) solutions, including the JBoss Enterprise Middleware Suite. Red Hat also offers support, training and consulting services to its customers worldwide. Learn more:

Forward-Looking Statements

Certain statements contained in this press release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements provide current expectations of future events based on certain assumptions and include any statement that does not directly relate to any historical or current fact. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including: risks related to the integration of acquisitions; the ability of the Company to effectively compete; the inability to adequately protect Company intellectual property and the potential for infringement or breach of license claims of or relating to third party intellectual property; risks related to data and information security vulnerabilities; ineffective management of, and control over, the Company’s growth and international operations; adverse results in litigation; the dependence on key personnel as well as other factors contained in our most recent Quarterly Report on Form 10-Q (copies of which may be accessed through the Securities and Exchange Commission’s website at, including those found therein under the captions Risk Factors and Management’s Discussion and Analysis of Financial Condition and Results of Operations. In addition, the forward-looking statements included in this press release represent the Company’s views as of the date of this press release and these views could change. However, while the Company may elect to update these forward-looking statements at some point in the future, the Company specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing the Company’s views as of any date subsequent to the date of the press release.

LINUX is a trademark of Linus Torvalds. RED HAT® and JBOSS® are registered trademarks of Red Hat, Inc. and its subsidiaries in the US and other countries.