LANDesk announced that its LANDesk® Service Desk was named as a finalist in the “Editor’s Best Awards” in the service desk category by Penton Media’s Windows IT Pro®.
„The 2007 Editor’s Best Awards utilize our editors‘ product knowledge and subject matter expertise to identify exceptional products that have been covered in the pages of Windows IT Pro and its online newsletters, and which benefit the Windows IT Pro reader community,“ said Kim Paulsen, group publisher.
„Our editors are tough, in-the-trenches critics,“ Paulsen continued. „They demand solid value and performance from the products they select. Editor’s Best Award finalists can feel proud that the products and services they developed have earned the respect and recognition of the Windows IT Pro editorial staff.“
LANDesk Service Desk helps IT departments meet the functional requirements for ITIL compatibility, providing an end-to-end solution that covers all aspects of IT Business Management (IT Service Management, Customer Service Solutions and Network and Systems Management) in a modular form. Supporting the growing requirement for organizations to comply with best practice standards such as IT Infrastructure Library (ITIL), LANDesk Service Desk offers a leading IT Service Management solution to help IT departments more effectively manage customer service and meet service level commitments.
„LANDesk Service Desk represents our continuing emphasis on helping IT departments align themselves with their organization’s bottom-line business focus,“ said Kevin Auger, LANDesk business line manager. „LANDesk Service Desk tightly integrates with our systems and security management solutions for a comprehensive approach to managing systems and incident response.“
More information and product specifics are available on the LANDesk Web site: http://www.landesk.com/Products/ServiceDesk/
About LANDesk Software
LANDesk Software, an Avocent company, is a leading provider of systems, security, and process management solutions for desktops, servers and mobile devices across the enterprise. LANDesk enables thousands of organizations to easily deploy and use end-to-end management solutions. LANDesk is headquartered in Salt Lake City, Utah, with offices located in the Americas, Europe and Asia, and can be found on the Web at www.landesk.com or by calling 1-800-982-2130.
About Avocent Corporation
Avocent (NASDAQ: AVCT) delivers IT operations and infrastructure management solutions for enterprises worldwide, helping customers to reduce costs and simplify complex IT environments via integrated, centralized in-band and out-of-band hardware and software. Additional information is available at: www.avocent.com.
